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Reporting & Analytics Mgr

Consumers Energy
parental leave, paid time off, paid holidays, 401(k)
United States, Michigan, Jackson
1 Energy Plaza Dr (Show on map)
Jul 26, 2024
Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Consumers Energy services 6.8 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties. We embrace a cleaner and leaner utility vision focused on eliminating energy waste and adding renewable energy from sources such as wind and solar. Location: The successful candidate will be expected to work in a hybrid status of reporting to any Consumers Energy Service Center every Monday, Tuesday, and Thursday with home office flexibility on Wednesday and Friday. We are looking for: Reporting & Analytics Manager The Reporting & Analytics Manager will provide direction and guidance to contractors, vendors and other teams regarding the design, creation, maintenance, and analysis of reports, and processes which utilize multiple data sources. This role is responsible for the research and analysis of statistical summaries and reports that identify the organization's needs, provides input on dashboards and visual management reporting, and will be the subject matter expert on existing programs/applications/ processes currently in use. As the manager for this area, this role will identify needs for new programs, own vendor relationships and working with a team of contractors, successfully implement those systems. The Reporting & Analytics Manager will ensure all compliance and regulatory reporting is accurate and timely; in addition to being responsible for directing the Data team during Regulatory Compliance Audits. The candidate for this role should possess knowledge, skills, and abilities in one or more of the following areas: Business Plan Deployment Performance Management Business and/or People and Workplace Analytics Regulatory Compliance Lean Operating Systems Strategic Workforce Planning Consulting Highly proficient with data visualization tools and methods The Reporting & Analytics Manager will guide and influence other teams as the recognized SME regarding design - both visual and data - of reports, dashboards, and processes as well as developing and getting peer buy in on standards. The Reporting & Analytics Manager will be responsible for identifying and capturing stakeholder - both Customer Operations and Customer Experience - needs and requirements and translating those needs into solution designs to either implement or oversee and advise others on the details of implementing the solutions. This will require being technically strong in PowerBI. Must also need to be familiar, or learn, the business areas and data in order to add value to the deliverables they provide. We encourage you to apply if you have: Bachelor's degree in human resources, business management, analytics, lean operations, or related field with four (4) or more years of applicable experience required Professional experience executing work in two or more of the following areas of expertise: lean and business consulting, analytics and reporting, marketing or campaign operations, diagnostic reporting related to business, design of visual management or technical solution design. *Preferred skills:* Data Analytics Certification Lean Certification Masters Degree Experience leading cross functional teams In this role, you will: Develop and implement goals, plans and objectives for the reporting and Analytics team. Including use of the business plan deployment, and the plays/tools of the lean operating system to establish the operating cadence, visual management, problem solving and choices around standard work for the department. Work directly with professional consultants, vendors, and developers to provide guidance on process and priorities. Serve as Subject Matter Expert to stakeholders and contractors on best solution. Define data requirements, data collection, processing, cleaning, analysis, modeling and visualization. Examines and identifies data patterns and trends to help answer business questions and improve decision making. Responsible for performing general analytics and statistical modeling on existing data sets. Responsible for being the resident expert on the analytics team. Identify and analyze business needs, ensuring work is prioritized and communicating results to business stakeholder. Responsible for establishing performance targets, input to Requests For Proposals (RFPs), and reviewing contractor/vendor performance with regards to meeting deliverables and quality of deliverables and establishing success Key Performance Indicators (KPIs). Responsible for identification of department resources needed for labor negotiations data teams and/or activated Incident Command Structure. Other non-essential duties as assigned or may be necessary. Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service. What we offer: Competitive compensation packages Medical, Dental and Vision 401k with company match Paid parental leave Up to 13 paid Holidays Paid time off Educational Assistance Program Diversity, Equity & Inclusion: We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women's Advisory Panel (WAP), Women's Engineering Network (WEN), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capable, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership. All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.