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Stakeholder Relationship Tax Consultant

Internal Revenue Service
$42,995.00 - $84,688.00 / yr
United States, Texas, Dallas
Jul 26, 2024
Duties WHAT IS THE TS - TAXPAYER SERVICES DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Taxpayer Services, Customer Assistance, Relationship and Education; TS-CARE. Stakeholder Partnerships, Education and Communication; SPEC Area 3. The following are the duties of this position at the full working level. The incumbent assist in developing leveraged partnerships with state and local/community organizations, as well as state and local government entities that serves targeted taxpayer populations. Utilizes consultative sales skills to develop leveraged partnerships. Participates in developing, recommending, and implementing marketing plans, including targeted key messages, information dissemination methods, and optimum communication vehicles. In addition, develops and recommends effective, research driven marketing strategies for agency programs, products, and messages. Participates in providing guidance and assistance to educate taxpayers on the prevention of future delinquencies and the avoidance of compliance interventions. Issues include documentation retention requirements and any reconstruction of missing information from taxpayer records and determination of the basis of assets or investments. Assist in planning, preparing, and conducting, or arranging for leveraged partners to conduct, a variety of innovative and customized seminars, speeches, workshops, and feedback sessions that highlight IRS benefits and emerging issues and new legislation to targeted audiences. Delivers objectives through a diverse portfolio of partners requiring customized marketing strategies to promote voluntary compliance. Participates in providing technical tax law guidance, by conducting, or training partners to conduct, seminars, speeches, workshops, and one-on-one feedback sessions that highlight IRS services, products, and pertinent tax law modifications to targeted audiences to promote voluntary compliance. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years. Requirements Conditions of Employment Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)) Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: GENERAL EXPERIENCE: GS-5 Level: You must have three years of general experience, one year of which was equivalent to level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. General experience includes: Analyzing problems to identify significant factors, gather pertinent data, and recognize solutions; Planning and organizing work; Communicating effectively orally and in writing. Such experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible work may be qualifying as long as it provided evidence of the knowledge, skills, and abilities necessary to perform the duties of the position to be filled. Experience of a general clerical nature (typing, filing, routine procedural processing, maintaining records, or other non-specialized tasks) is not creditable. OR Four year course of study in any field leading to a Bachelor's or higher degree, in an accredited college or university. OR A combination of qualifying education and experience equivalent to that described above. SPECIALIZED EXPERIENCE: GS-7 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience includes: Experience assisting with developing and promoting marketing products, services, and communication plans for the purposes of disseminating material and informational products for the purpose of educating customers, taxpayers, and/or partners on various matters. Experience establishing and maintaining effective relationships, making oral presentations, and producing written products. OR One full academic year of graduate education in a related field. OR Superior Academic Achievement may be met by having a Bachelors degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society. OR A combination of qualifying graduate education and experience equivalent to that described above. SPECIALIZED EXPERIENCE: GS-9 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience includes: Experience with the development and promotion of materials to customers, taxpayers, and/or partners through the planning and implementation of marketing and communication plans, as a means to inform and educate customers, taxpayers, and/or partners on various matters. Experience establishing and maintaining effective relationships. Experience making oral presentations and producing written products. OR Master's or equivalent graduate degree in a related field of study. OR Two years of progressively higher level graduate education leading to master's or equivalent graduate degree in a related field of study. OR LL.B. or J.D., if related. OR A combination of qualifying graduate education and experience as described above. For more information on qualifications please refer to . Education For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to . FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions. Additional information Subject to a 1-year probationary period (unless already completed). Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled. This is a bargaining unit position. Tour of Duty: Monday - Friday, Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m. Alternative work schedule, staggered work hours or telework may be available. In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns. Relocation expenses - No Obtain and use a Government-issued charge card for business-related travel. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. Online Application - Questionnaire Education - See Education Section above Registration/License (if applicable) - active, current registration/license High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education. Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible). How to Apply The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 08/08/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 08/08/2024. To preview the Application Questionnaire, please click the following link: To begin the application process, click the "Apply Online" button. You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN). To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 08/08/2024. To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: . Agency contact information (ERC) Employee Resource Center Email Address TS - CARE-Customer Assistance, Relationship and Education 1111 Constitution Ave NW Washington, DC 20224 US Next steps Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.