Administrative Assistant, Belknap County

• Any combination of experience and additional training or post-secondary education equal to five years, including high school graduation and five years of experience in clerical/office support work, or five years of specialized training and higher education.
• Comprehensive knowledge of office procedures and practices
• Careful and consistent attention to detail
• Ability to establish and maintain effective working relationships with Extension professional staff, colleagues, volunteers and the general public
• Comprehensive computer skills, such as word processing, e-mail, internet, spreadsheets and database management, preferably using Microsoft 365 (Word, Excel, Teams, etc.)
• Excellent written and oral communication skills
• Willing and able to work some nights and weekends for programs, events or meetings

• Bachelor's or associate degree and/or additional related training or education.
• Office management experience.
• Core competency with Adobe Creative Suite (Photoshop, InDesign, etc.), PowerPoint, database management, Salesforce, and use of social media and mass email marketing tools.

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

• Manage inquiries for new members and volunteers
• Maintain 4-H online database, compile information and generate 4-H reports
• Create event flyers
• Support volunteer screening process
• Provide significant administrative support to the 4-H program manager in preparation and during the Belknap County 4-H fair and other 4-H events. This includes organizing registrations, coordinating 4-H exhibit set-up and take-down, and managing judging of exhibits.
• Limited travel to events in the county, including some evening and weekend work. Mileage will be reimbursed at the federal rate.

• Support Extension program areas (Food & Agriculture, Community & Economic Development, and Nutrition Connections) and staff with workshops and programs by preparing correspondence, agendas, meeting minutes, reports, and other materials
• Provide marketing support for events and programs including managing social media, developing and distributing fliers, editing websites, and submitting calendar items
• Correspond directly with clients to respond to inquiries, support event registrations, provide confirmations, and collect fees
• Support program logistics including catering, name tags, and assembling program packets
• Utilize the Adobe and Microsoft suites, as well as other software as needed

• Prepare regular mailings and email newsletters to advisory council members, program participants and county newsletter subscribers
• Edit correspondence and other documents including reports, letters, program materials, and newsletters
• Maintain accurate lists in Salesforce and other computer databases by updating and maintaining records

• Serve as the primary contact for all program area general inquiries
• Screen and refer clients (callers, walk-ins, emails, etc.), take messages, and research inquiries according to client service procedures
• Ensure phone system for the office supports excellent client service
• Stay current on UNH Cooperative Extension programs, mission, and other relevant organizational details in order to supply accurate and appropriate information to the public

• Maintain inventory and order office supplies under the supervision of the county office administrator
• Communicate with vendors regarding office systems and maintain an inventory of office equipment for insurance and replacement purposes
• Coordinate office calendar and conference room scheduling
• Arrange travel, meetings, and conferences for office staff
• Attend office meetings and record minutes
• Manage mailings in compliance with current U.S. postal rules and regulations

• Develop and implement a professional development plan to maintain and enhance competence in appropriate areas such as office and task management, software use, etc., as supported by supervisor
• Actively participate in the Extension Assistants Team to support professional development