Senior Professional Services Project Manager | Kinetic

Senior Professional Services Project Manager:

The Senior Project Manager will guide manufacturing customers in implementing the Epicor Kinetic ERP product throughout the project lifecycle.

What you will be doing:

• Assist customers in the (Initiation, Planning, Design, Validate, and Deploy) implementation of the Epicor ERP product
• Project Manage up to 10 implementations
• Build project plans and schedule resources
• Provide best practice Project Management Monitor and Control coaching to customers
• Provide Project Risk Analysis to the customer
• Plan, organize, lead, and monitor the activities of the project team
• Maintain overall control of the schedule, budget, and scope
• Ensure that project plans and work products are based on approved and agreed-upon requirements
• Ensure that sufficient resources and funding are available for executing all project activities
• Prepare the management deliverables (Project Plan, Project Change Requests, and Project Lists) and use these deliverables to conduct the Project
• Notify the Client Project Director and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
• For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
• Champion and adhere to corporate solution implementation methodology

What you'll bring:

• Superior organizational, project management, and time management skills.
• Customer-centric, results-oriented, self-starter, and able to work independently.
• Excellent communication, interpersonal, and presentation skills
• Ability to manage expectations and establish a solid working relationship with Senior Management and executives
• High level of proficiency in MS Office, MS Project
• No restrictions on the ability to obtain visas for travel outside of the country of residence
• Ability to travel up to 35%

Qualifications:

• 5+ years of Manufacturing and Distribution software implementation experience
• Proven success in software project implementation and deployment
• Bachelor's Degree in Business or Computer Science or equivalent work experience
• Manufacturing and/or Wholesale Distribution experience preferred

Extras:

• PMP Certification or the ability to obtain PMP certification within the first 12 months in the position

The Professional Services Team

Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing-therefore, it's important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!

About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

At Epicor, we care about your health and financial wellness, as well as your work-life balance. That's why we offer comprehensive benefit offerings including medical coverages, dental, and vision, as well as other wellness programs. In addition, we offer a 401(k) match, HSA and FSA plans, a student debt program, a wide variety of insurance coverages, and voluntary benefits to achieve financial wellness. We also value your work-life balance and offer flexible time off, paid holidays, and paid maternity and parental leave. Please note that this is for information purposes only and provides a summary of Epicor's benefit offering.