Professional Services Operations Consultant | Kinetic

Professional Services Operations Consultant

The Professional Services Consultant participates in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Assists aligned Project Manager with organizing and controlling tasks within the work plan. The incumbent will work with the client on an independent basis for short-term engagements with little supervision.

What you will be doing:

• Work independently on smaller projects.
• Interact with members of cross-functional teams.
• Identify issues and risks and report to the Project Manager with suggested direction.
• Ensure project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
• Meet utilization targets and complete project deliverables on time.
• Demonstrate a high level of functional knowledge of the modules associated with their respective certification track

What you'll bring:

• Ability to meet utilization targets and complete project deliverables on time
• Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks
• Customer-centric, results-oriented, self-starter, and able to work independently
• Strong listening, verbal, and written communication skills, including virtual presentations
• Strong organizational, project management, and time management skills
• Demonstrated knowledge of manufacturing and supply chain concepts
• Strong understanding of ERP software such as Epicor, SAP, Oracle, Microsoft Dynamics, Infor
• Ability to travel between 25% - 45% throughout the year

What Can Set You Apart:

• 3+ years of ERP Consulting experience required
• 5+ years of manufacturing industry experience is preferred
• Bachelor's degree preferred (or equivalent experience)
• Ongoing technical certifications to keep up with industry

The Professional Services Team

Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing-therefore, it's important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!

About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

At Epicor, we care about your health and financial wellness, as well as your work-life balance. That's why we offer comprehensive benefit offerings including medical coverages, dental, and vision, as well as other wellness programs. In addition, we offer a 401(k) match, HSA and FSA plans, a student debt program, a wide variety of insurance coverages, and voluntary benefits to achieve financial wellness. We also value your work-life balance and offer flexible time off, paid holidays, and paid maternity and parental leave. Please note that this is for information purposes only and provides a summary of Epicor's benefit offering.