Student Employee, Financial Aid/Veterans Resource Center

STATUS: Part time

DEPARTMENT: Financial Aid

DIVISION: Student Development

REPORTS TO: Coordinator, Financial Aid and Coordinator, Veterans Affairs

CLASSIFICATION: Non-exempt

MINIMIUM PAY RATE: $14.00 per hour

(Position is FWS Eligible)

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES

1. Perform general office duties within the Financial Aid Office and Veterans Resource Center.
2. Assist students with general questions through email, Live Chat, in person, and by phone.
3. Schedule student appointments.
4. Scan documents submitted to the Financial Aid Office and Veterans Resource Center.
5. Create flyers, brochures and other promotional materials.
6. Complete special projects as requested.
7.Gain knowledge of the financial aid/veterans' process.
8. Perform related duties as assigned.

MINIMUM QUALIFICATIONS

1. Minimum 2.0 GPA and in good standing with JJC.
2. Enrolled at JJC at a minimum of 6 credit hours.
3. Must be detailed-oriented.
4. Possess excellent interpersonal and communication skills.
5. Ability to work with minimum supervision.
6. Maintain confidentiality in accordance with FERPA guidelines.
7. Proficient in Microsoft Word and Excel.
8. Flexibility to assist the needs of the Financial Aid Office/Veterans Resource Center.

9. Available hours are Monday through Thursday from 8:00 am to 6:00 pm and Fridays from 8:00 am - 4:30 pm. (Must have some availability from 8:00 am to 10:00 am and 3:00 pm to 6:00 pm Monday through Thursday and 8:00 am to 2:00 pm on Fridays.)