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Membership Development Officer (Fire/Rescue)

Local Government Federal Credit Union
United States, North Carolina, Raleigh
6408 Hilburn Drive (Show on map)
August 23, 2022


About the Position

The individual who excels in this position is a person who can cultivate relationships with members and potential members, and promotes understanding of Credit Union products and services. This means developing and managing relationships within local government, marketing Credit Union products and services, and providing information to fire and rescue departments in the Piedmont region of North Carolina.

Normal Day-to-Day Work

  1. Develops a calling/business plan to attract and retain members within Piedmont, North Carolina fire and rescue departments.
  2. Develops relationships with fire and rescue contacts to attract, retain and promote LGFCU products and services.
  3. Represents LGFCU at statewide conferences that are relevant to fire and rescue.
  4. Promotes and educates members and potential members on products and services at fire colleges, conferences, community events, department business meetings and other Fire/Rescue and EMS related events.
  5. Recruits and recommends Advisory Council members.
  6. Serves as the primary contact for fire and rescue Advisory Council members. Delivers fire and rescue Advisory Council members' materials.
  7. Assists, when called upon, at regional Advisory Council meetings.
  8. Keeps management informed by submitting monthly reports and maintaining a schedule in Outlook Calendar.

Job Qualifications

Here are a few skills you MUST have to be considered for this position.

  1. Minimum one to three years' of experience in business development, sales or the fire and rescue industry.
  2. Up to 80% in-state travel is required, which includes occasional overnight and weekends.
  3. Excellent verbal, written, telephone and interpersonal communication skills.
  4. Must possess strong customer service skills.
  5. PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.
  6. Ability to function in a telecommuting environment and utilize standard office equipment including (but - not limited to) PC, copier, telephone, etc.
  7. Ability to lift a minimum of 25 lbs. (file boxes, computer printer).

Here are a few qualifications we'd LIKE you to have to make you more suited for this position.

  1. BA/BS in in Marketing, Communications, Business, or related experience is preferred.
  2. Financial Services, marketing or sales experience a plus.
  3. Due to the travel required for this telecommuting position, being centrally located in the Piedmont region of North Carolina is preferred.

About the LGFCU Culture

If you are working here, or considering working here, you should know a little something about the LGFCU culture. We are a workplace that highly values the contributions of a diverse group of people. We believe if we put our heads and hands together, we can accomplish amazing feats for our members. To this end, we recruit bright, energetic and talented people to be members of our team. In return, we offer a dynamic work place that presents opportunities for advancement and learning new skills. We really believe that when our employees succeed, members win.

If you have questions about this position description, please feel welcome to ask. You can reach our HR at:

LGFCU Human Resources

3600 Wake Forest Road

Raleigh, NC 27603