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Account Manager
Cushman & Wakefield | |
United States, Missouri, St. Louis | |
May 27, 2022 | |
Job Title Account ManagerJob Description Summary Job Description POSITION SUMMARY
The Account Manager is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Account Manager will manage and lead team members. Responsible for $2MM+ revenue and day to day client relationship of one or more client accounts within Global Occupier Services (GOS) across one or more service lines below: Integrated Facility Management (including Engineering, EH&S, Sustainability, Supply Chain Mgt. etc.) Project & Development Services Transaction Management Portfolio Administration Portfolio and Workplace Strategy This position will be heavily focused on clients with Integrated Facility Management needs. This position provides management across all aspects of the accounts including, but not limited to, Service Delivery Excellence (including innovation, best practices etc.) Client Experience & Relationship Management Talent Management and Team Development Financial Performance (including P&L, contract expansion / renewals etc.) ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Leadership Customer Relationship Management Technical Skills Organization Design & Management Skills Communication (oral and written) Matrix Organization / Business Partner Skills Presentation Skills Business Acumen IMPORTANT EDUCATION
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. May be required to travel outside between client sites in varying weather conditions. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50% of the time; and extend hands and arms in any direction. AAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. OTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location. Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law. |