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Business Systems Technician

Windstream Corporation
life insurance, vision insurance, 401(k)
United States, Pennsylvania, Export
July 12, 2023
Description This Position Follows a Union Bidding Process About US: Windstream Holdings, Inc.,is a leading provider of advance network communications and technologysolutionsfor consumers, small businesses, enterprise organizations and carrier partners across the U.S. About the Role: Windstream's team ofBusiness Systems Technicians are vital team members who represent our leading telecommunications brand that connects small business, enterprise and carrier partners across the United States. Our team ofBusiness Systems Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, ourBusiness Systems Technicians create meaningful connections with customers that create long-term relationships. WhatYou'll Do: Install and repair business communications services including telephone, internet, and video. Train and work with tools and test equipment to provide service of multiple different technologies and network designs. Recommend products and services that resolve their communications needs. Work in both buried and aerial plant requiring pole climbing and ladder skills. Safely operate and maintain clean and organized company service vehicle. Work in both inside and outside environments. Complete necessary safety training and follow safety standards and regulations You will report to the Manager of Local Operations DoYouHave? Basic technology andmathskills Valid driver's license and safe driving record Ability to distinguish colors in use of color-coded cable. Ability to use equipment withmaximumload capacity of 275lbs. Ability tolift upto50lbs,capable ofworking aloft. Ability tosuccessfullycomplete required safety training. Ability towork assigned schedules and extended hours including day, evening, weekend, and holiday hours. Ability to respond to after hourcall-outs. Associate Degree in a technical discipline and 3-4 years of technical/telephony experience with 3+ years directly related to the job; or 6+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience; or applicable military experience required. EvenBetter: Customer service or sale experience. Certifications or training directly related to the position. OurBenefits: Medical, Dental, Vision Insurance Plans Identify Theft,Legal, Auto & Homeand PetInsurance 401K Plan Health & Flexible Savings Account Life and AD&D, Spousal Life, Child Life Insurance Plans Educational Assistance Plan Participation in Windstream's benefit plans by employees in bargaining units is subject to the terms of their collective bargaining agreement Windstream DEI&B Statement: Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. The diverse voices of our employees fuel our innovation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences. Our Employee Resource Groups: WinVets - Veteran Employee Resource Group WOW - Women Employee Resource Group WINPRIDE - LGBTQ+ Employee Resource Group WBPN - Black Professional Resource Group WARG - Ability Resource Group LaFamilia -Hispanic Resource Group IND123 #LI-SM1 Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. Qualifications Minimum Requirements: Associate Degree in a technical discipline and 3-4 years of technical/telephony experience with 3+ years directly related to the job; or 6+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience; or applicable military experience required. This is a safety sensitive position. Primary Location : US-Pennsylvania-Export Work Locations : Export PA 4792 Old Wm Penn 4792 Old William Penn Hwy Export 15632 Job Category : Bargaining EEO Statement : Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.