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Experience Center Representative (Call Center)
| Local Government Federal Credit Union|
United States, North Carolina, Raleigh
6408 Hilburn Drive (Show on map)
|April 18, 2023|
The primary functions of this role are to communicate with members and potential members, drive brand awareness, build relationships internally and externally that result in member retention and growth, provide a world-class experience by clearly and effectively communicating products and services, and accurately handle all member related transactions. The Experience Center Representative is responsible for establishing a collaborative environment within the Member Experience Center that leverages technology to best discover and address member needs, products and services.
Normal Day-to-Day Work
Here are a few skills you MUST have to be considered for this position.
Here are a few qualifications we'd LIKE you to have to make you more suited for this position.
About the LGFCU Culture
If you are working here, or considering working here, you should know a little something about the LGFCU culture. We are a workplace that highly values the contributions of a diverse group of people. We believe if we put our heads and hands together, we can accomplish amazing feats for our members. To this end, we recruit bright, energetic and talented people to be members of our team. In return, we offer a dynamic work place that presents opportunities for advancement and learning new skills. We really believe that when our employees succeed, members win.
If you have questions about this position description, please feel welcome to ask. You can reach our HR at:
LGFCU Human Resources
3600 Wake Forest Road
Raleigh, NC 27609
Please see job description