Sr. Manager, Data Policy Development and Training Management

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The Data Policy change management and socialization Senior Manager will contribute to a massive effort of challenging status quo on how Visa treats and uses data. The individual will be involved in execution of a wide spectrum of projects, related (but not limited) to data privacy and protection. Such projects would cover various angles of Data Policy activities, from scoping and actual establishment and review of analytics rules and data values to acting as an SME for business, facilitating training and supporting data related requests across the organization.

The individual will work cross functionally, collaborating globally across multiple Visa teams including Global Privacy Office, Visa Consulting and Analytics team, various client-facing teams, such as Business Development and Merchant Sales and Acquiring teams, regional hubs, Visa University and most extensively with other members of the Data Policy, Platforms and Programs team and Global Privacy Office to operationalize Visa's Data Values and governance processes throughout the organization.

The ideal candidate has experience working in Analytics, MIS or Data Science departments or a Consulting firm, leading analytical projects for FIs. Project management experience is beneficial.

The individual should be able to formalize the core concepts of Visa's data policies in actual rules, guidelines, and procedures and communicate them clearly across the organization.

Flex Work Arrangement: This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

This is a New York-based position. The estimated salary range for a new hire into this position is $142,300 USD to $185,000 USD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for bonus and equity. Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401(k), FSH/HSA, Life Insurance, Paid Time off, and Wellness Program.

Responsibilities

• Influence the development of the Enterprise Data Policy elements in partnership with GPO and in compliance with data protection regulations.
• Change management around Data Policy (keeping the policy up-to-date and in line with rapid market changes and new demands and controls).
• Lead projects on training development and execution on the Data Policy and Data values across the organization in partnership with VU.
• Lead projects on socialization of Data Policy across Visa.
• Contribute to content for internal CDO Insite and external Data @Visa pages
• Act as an SME for various Business Departments on Data Policy related matters, focusing on Data Policy adoption across functional areas and consulting on complex matters.
• Participate in requests and exception review process.

Business and technical skills

• Existing knowledge or ability to understand the legislation requirements (such as GDPR, CCPA) with the help of guidance from Legal and GPO teams and properly address it in the process of Data Policy elements creation.
• Strong written and communication skills, proven experience in hands-on creation of internal documentation, such as policies, standards, procedures, or execution guidelines.
• Strong ability to structure and manage projects and processes with multiple stakeholders and vendors involved (PMO experience).
• Experience in organizing training programs is a plus.
• Strong oral and written presentation skills, with a structured and analytical mindset.
• Enthusiasm and accountability with high attention to detail and quality for all work products.
• Strong problem-solving skills, with demonstrated intellectual rigor
• Team oriented, collaborative, diplomatic and flexible.
• Strong negotiation and diplomacy skills.
• Ability to work in a fast paced and evolving / ambiguous environment.
• Self-motivator, with the right sense of ownership and responsibility for deliverables.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.