Director, Global Product and Innovation Communications

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa is looking for a Director of Global Product & Innovation Communications to help bring Visa's products and brand to life for external audiences. The ideal candidate will join a team of smart, driven communicators who develop the stories that shape ongoing perception of the iconic Visa brand. We are a group that loves to laugh and support each other, while always challenging and encouraging each other to deliver our best work.

As Director, you will conceive, plan and promote key narratives for Visa's innovation and technology leadership around the world, spreading the word about our new and existing products, services and partnerships. In your day-to-day, you'll touch on trends like risk & security, digital equity, e-commerce, internet of things, cryptocurrency, the future of retail, urban mobility, financial inclusion, small business product development, tokenization, fintech and fraud. As a global team member, you'll spend a good amount of time with cross functional colleagues both here in the US and abroad, sharing information, aligning on plans and goals, and moving the communications agenda forward via strong business relationships.

The candidate will:

• Help drive both day-to-day communications and high-visibility campaigns in support of priorities across Products and Innovation.

• Operate with a global mindset and work with Visa's internal and regional communications teams, informing and supporting them on developments relevant across multiple regions.

• Conceive of and project manage communications plans, taking ownership of strategy, socialization and tactical execution - as well as outcomes and reporting.

• Create and edit a variety of written materials, including but not limited to: press releases, blog posts, paid editorial and case studies.

• Have a passion for purpose-led business initiatives, often promoting micro- and small business stories or ways our products contribute to local or global economies.

• Have experience turning data/research into storytelling/news opportunities.

• Have a digital first mindset and collaborate with the digital content team to leverage social media channels for campaign amplification.

• Develop relationships with key influencers and media covering relevant news areas and mine for new opportunities.

• Work with partners to manage third-party initiatives and announcements.

This job can be filled in San Francisco, Foster City, Denver, Lehi, UT,Bellevue, WA and Austin, TX.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Basic Qualifications:
* 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
* Your work experience is focused in the area of corporate communications

Preferred Qualifications:
* 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
* Experience in relevant communications experience, both at an agency and in-house
* Financial technology/payment industry knowledge a must, experience in product or brand comms a must
* You are comfortable taking ownership and driving the team forward on a daily basis - speaks up, volunteers, digs in
* Strong teamwork and relationship-building skills, leads by influence and example
* You demonstrate excellent writing and verbal communications skills, including interpersonal and presentation skills
* Strong planning, organizational, problem solving skills, focused on delivering
* Proven ability to work effectively in a cross-functional environment, representing communications team across internal stakeholders, such as: marketing, product, legal, government, sales and technology teams
* Works well in a fast-paced environment while delivering timely, high quality work
* Proactive, with ability to recognize opportunities and manage up
* High-level of professional integrity and confidentiality

COLORADO APPLICANTS ONLY: The estimated salary range for a new hire into this position in Colorado is 113800 USD to 147900 USD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for annual bonus and equity.

Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.