Senior Operations Analyst - IT Asset Management
United States, Texas, Austin
|September 06, 2022|
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.Job Description
As a member of the End User Operations organization, the Sr. Operations Analyst will be part of Corporate IT Asset Management Team. This team is responsible for the lifecycle of user assets needed by our 24,000 + global end users. In this role, the Operations Analyst's primary task will be modeling the Corporate IT Asset Management budget (both hardware and software) for the fiscal year allowing the team to execute effective and efficient procurement and asset services, ensuing Visa's values and competencies all the while maintaining transparency, integrity, and compliance. The Sr. Operations Analyst derives meaningful operational metrics which align to OLA/SLA's across the function and manages continuous improvements with regards to accurate and appropriate inventory across the enterprise.
Reporting to Visa'sDirector of IT Asset Management, the primary focus is with forecasting the hardware and software needs of the business on a yearly basis and adjusting quarterly. Therefore, the candidate should have superior analytical, financial modeling and problem-solving skills. The forecasts produced will be used to prepare budget proposal presentations to Senior Leadership and Global Finance. The candidate should understand the basics of hardware and software license procurement, reporting of software license positions to ensure compliance with vendor contracts and the optimization of those assets throughout their lifecycle. Knowledge of various global procurement regulations as well as import and export controls is recommended for this specific role. At times the Sr. Operations Analyst will work closely with the Global Sourcing team across different geographies to facilitate supplier selection and contract negotiations to achieve favorable terms on quality, delivery, and price to ensure end-user needs are met and deliver substantial costs savings on a consistent basis.
Another focus area on this role is analyzing metrics and compiling data to build dashboards and scorecards using Power BI, Tableau, or similar.
As a business office function, this role has significant impact on the day-to-day success of the overall transformational journey of Corporate IT. The Sr. Operations Analyst works with internal customers and peers to ensure data accuracy and lifecycle management of IT hardware and software assets. As needed, they support the delivery of financial and logistical acquisition of IT assets.She/He/They works with peers to derive TCO improvements through operational efficiencies as well as vendor management activities.
Controls and Reporting
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.Qualifications
COLORADO APPLICANTS ONLY: The estimated salary range for a new hire into this position in Colorado is 90200 USD to 117300 USD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for annual bonus and equity.
Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Additional InformationVisa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.