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Senior Product Manager - Product Launch

United States, Texas, Austin
September 17, 2022
Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Function/Team Summary

Visa Direct is a payment service that Visa provides to clients (sending and receiving financial institutions, processors, merchants, and service providers) to facilitate fund transfers/disbursements to Visa accounts around the world using push payment technology. Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g., payouts to shared economy providers), funds disbursement (e.g., insurance claim disbursements), and more. The push payments market is estimated to be more than 80 Trillion of payment volume globally.

The Product Architecture and Development Team is responsible for identifying and driving strategic enhancements to the Visa Direct platform. We support end-to-end product management including ideation, discovery, technical build, new feature launch, across all aspects of the feature set, including Sales, Solutions, Technology, Risk, Compliance, Legal, Operations, Finance, and many other functional partners.

Job Description/Essential Functions

We are looking for an experienced project managerto combine successful product development process experience with effective collaboration, facilitation, leadership, and technical skills. This role will be responsible for coordinating the launch and growth of the Visa Direct Payouts Service across a wide range of workstreamsincluding Technology, Risk, Compliance, Legal, Regulatory, Operations, Implementation, Client Service and Product. TheProduct Launch role is accountable for timely and high-quality execution and delivery from original concept through final implementation. This position requires working with teams that follow Agile practices as well as traditional methodologies. This isNOTa technical program management role. This role will work directly with the Visa Direct Payouts Global Product Leads to bring the product vision to life.

  • Develop integrated plans and schedules to track progress and dependencies with other functions and external parties

  • Drive the execution of deliverables across multiple teams and functions

  • Coordinate work for geographicallydistributed teams utilizing

  • Proactivelyidentify andmitigate risks and issues, dependencies and impacts

  • Provide timely and accuratereporting on product launch progress to all stakeholders

  • Facilitate planning and execution of workstreams working in collaboration with workstream leads

  • Interact confidently and collaborate with various stakeholders including Management, Product teams, developers, architects, operation and security teams

  • Participate in continuous improvement efforts by providing input into a framework for program management aligned with modern agile, lean and design thinking practices

TRAVEL REQUIREMENT: This position requires the incumbent to travel for work 25% of the time.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.


Basic Qualifications:
* 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications
* 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
* Prior hands-on experience in a product development environment leveraging Agile practices.
* 7+ years of work experience with a bachelors degree or at least 5-7 years of work experience with a Masters/MBA/JD/MD/PhD
* Experience in a PMO environment strongly preferred
* Expert knowledge of project management principles and Agile development methodologies
* Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
* Ability to negotiate priorities across organizations as required
* Ability to plan and prioritize multiple tasks effectively
* Ability to independently drive projects through to completion
* Meticulous follow-up of issues and actions to drive them to closure in a timely manner
* Experience working with external third-party vendors and integration partners
* Strong communication skills and the ability to work well with other departments and varying levels of management. Must be able to dive deep into technical details with project teams and zoom out to understand and communicate the big picture.
* 5+ years of program management experience
* Demonstrated understanding of modern software development and infrastructure tools, processes and practices, including Agile software development
* Expert knowledge of Project Management and SDLC principles and practices and agile frameworks. Hands on experience managing product development processes.
* Payment domain or FinTech experience is a major plus
* Excellent analytical skills and enthusiastic problem solver
* Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles
* Strong executive presence and experience advising and interfacing business leadership on technology related issues, excellent executive-level verbal, and written communication
* Strength in building partnerships, working collaboratively in a matrix, proven influencing skills
* Excellent verbal, written, and presentation skills. A demonstrated ability to effectively document and communicate technical and business issues and solutions to appropriate organizational levels.
* Ability to work with minimal guidance. Ability to prioritize work, multi-task and manage ones time.
* Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority
* Working knowledge of Project Management and Agile tools such as CA Central (Rally), Confluence Wiki and JIRA strongly preferred.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.