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Admitting Representative - Patient Registration

Providence Health & Services
United States, Washington, Olympia
August 07, 2022
Description Providence is calling an Admitting Representative (0.0 FTE/on-call, Variable Shift) to the Patient Registration at Providence St. Peter Hospital at Olympia, Washington. Apply Today! Applications that meet qualifications will receive a text with some additional questions from our Modern Hire system. The Admitting Representative to be responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Provides assistance, directions, and instructions to visitors, patients and the general public regarding hospital/patient information. In this position you will: Create a consistent and exceptional patient experience throughout the patient interview process Provide superior customer service to all customers accurately and timely in a positive manner. Demonstrates ability to multitask and prioritize with frequent interruptions. Provides accurate patient information Demonstrate exceptional problem solving skills. Courteously answers department telephone identifies facility and department Effectively utilizes all information tools and resources maintained by the department Assess patient ability to complete the admission process prior to receiving services or going to their hospital rooms. In some instances, may require bedside registration Required qualifications for this position includes: One (1) year experience in customer service or healthcare registration A track record in organizing and planning with demonstrated ability to effectively manage time and achieve results in a fast paced environment Preferred qualifications for this position includes: High School Diploma or GED equivalent Some college level course work, particularly in Medical Terminology or Medical Assistance coursework National Certification of Certified Healthcare Acccess Associate (CHAA) Previous Admitting Representative and third party payor experience About the hospital you will serve. Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet" recognition from the American Nurses Credentialing Center. Our hospital rests on a 173-acre campus, much of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Requsition ID: P367988 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Schedule: Per-Diem Shift: Variable Career Track: Admin Support Department: 3030 PATIENT ACCESS WA SPH Address: WA Olympia 413 Lilly Rd NE Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.