Senior Network Services Engineer

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

This position is responsible for the global Tapestry Corporate Network infrastructure LAN/WAN/WLAN. The primary responsibility of this individual is to architect, deploy and provide expertise in managing a reliable network platform for Tapestry Corporate locations and datacenters. This person will be responsible for carrying out installation and maintenance of network software & hardware including routers, switches, firewall/VPN devices, Wi-Fi controllers/AP's, monitoring and management systems. This person will complete network projects and develop and maintain detailed network installation and configuration documentation. This person will work closely with others in the Network team, the Tapestry IS organization and members of the business community.

The successful individual will leverage their proficiency in Technical Services to:

• Architect, configure, design, implement and maintain the global wide area network and local area networks. Provide architecture and design guidance to Tapestry Network teams globally.
• Coordinate vendors and third-party providers for Tapestry corporate and retail network add/move/change activity.
• Provide third-level problem resolution for local and wide area (LAN/WAN) network issues globally.
• Provide recommendations and solutions to improve the operating environment.
• Participate in cross-functional project teams, providing technical expertise to the project and ensuring project deployment success.
• Liaison to support vendors by providing support and guidance, including on-call (off-hour) support.
• Provide tactical guidance in our support vendor model to ensures vendor compliance to service level agreements.
• Conduct advanced evaluations of new technologies and services.
• Maintain projects schedules and delivers to stated timelines.

The accomplished individual will possess...

• • 9+ years of network engineering experience (3+ years as a hands-on Senior Engineer) with a strong background in configuring, troubleshooting, and supporting Cisco Router/Switch, Cisco Wireless LAN, Fortinet, Palo Alto and Checkpoint products.
• 5+ years leading technical projects as a technical project manager or subject matter expert on cross-functional teams.
• Experience with Cisco enterprise grade products for LAN, WAN and security
• Conducts short- and long-term planning to meet network and business requirements.
• Advanced knowledge of LAN and WAN protocols and topologies (EIGRP, OSPF, BGP, MPLS)
• Solid understanding of switching technologies (VLANs, Spanning-Tree, VPC, VSS)
• Solid understanding of security technologies including firewalls, VPN and Remote Access solutions
• Working knowledge of enterprise cloud solutions and environments such as AWS, GCP & Azure
• Experience with SD-WAN, SDN, ZTNA, SWG, SaaS, NaaS.
• Working knowledge of security devices with various vendors such as Checkpoint, Cisco and Fortinet
• Knowledge of server load-balancing and the F5 LTM and GLB platforms.
• Solid understanding of VoIP equipment and operation and QoS configuration.
• Extensive experience with Cisco Unified Wireless networking to include; 802.11a, b, g & n, LWAPP, CAPWAP, Cisco-Prime, WLC and APs.
• Experience with Wi-Fi networks, security measures and threat countermeasures a plus
• Knowledge of applications transport and infrastructure protocols: (SSL/TLS, DNS, DHCP, NTP, SSH, CIFS, LDAP) and understands how to support applications and protocols when accessed through a VPN and Firewall appliance.
• Knowledge of commercial enterprise-level tools and products to provide network services, including: firewalls, IPS/IDS, DNS, DHCP, web security, TACACS+, VPN and NAC.
  • In-depth experience with PCI standard network security, including firewalls, and WiFi intrusion detection.
  • Working knowledge of Active Directory Services

• Ability to work on multiple projects in a rapid paced environment
• Ability to work as a team member as well as a team leader
• Ability to lead and motivate others.
• Ability to design, plan, install and maintain network infrastructure.
• Detailed knowledge of network operating systems.
• Detailed knowledge of network protocols.
• Good written and oral communication skills and the ability to provide detailed documentation
• Proven track record of success

An outstanding professional will have...

• Bachelor's degree in Information Systems, Information Technology, Network/Computer Engineer or related experience preferred

Industry recognized certifications preferred (CCNP level or equivalent)

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI_CE1 Visit Tapestry, Inc. at