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Director, Client Success
Accuity | |
United States, California, Los Angeles | |
May 28, 2022 | |
Job Type
Full-time Description
Accuity was founded in 2016 with the goal of reinventing the Clinical Documentation Process through MD case review, and MD to MD education. Over the last five years, we have experienced rapid growth and are excited to continue in growing our team nationwide. Learn more about us at www.accds.com. The Director, Client Success is accountable for driving high levels of client satisfaction that promote retention and account growth. The Director, Client Success serves as a trusted advisor between client and Accuity and proactively manages performance both client-facing and internal. Communicating client ROI, establishing success metrics, and developing the client relationship are key responsibilities. This role will oversee our Client Success support team that is responsible for helping our clients to better understand the full potential of our products. The successful candidate will be responsible for collaborating with a multi-disciplinary team to drive performance, overall client satisfaction, and loyalty. The Director, Client Success will report directly to the Chief Client Officer. Primary Responsibilities
Requirements
Education:
Experience:
Special Knowledge, Skills and Abilities:
Additional physical requirements:
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