Enterprise Client Success Manager

Build Your Career | Have Fun | Make a Difference

Payoneer's mission is to empower businesses to go beyond - beyond borders, limits and expectations. In today's digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to transact as easily globally as they do locally.

Payoneer's digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world's leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure.

We're looking for a motivated self-starter who can operate in a fast-paced environment to grow new and existing accounts. The ideal candidate is comfortable with technology products and services, possesses the ability to convey complex technical concepts to non-technical stakeholders, and has a proven track record of success managing executive and C-level relationships at large and dynamic corporations.

What You'll Do:

• Developing and nurturing relationships with client stakeholders, including senior management.
• Maintaining and growing revenue through strategic business plan creation, consultative selling and upsell opportunities.
• Retaining existing clients, expanding and elevating relationships within client organization.
• Leading discussions with clients about strategic business objectives and developing and implementing a business plan to align their needs withPayoneerproducts/services.
• Negotiating contracts and pricing
• Identifying potential new products for product development team
• Communicating the value of the company through the account review process

What We're Looking For:

• At least four or more years' experience in a client facing role either in a technology firm or in a financial institution
• Ability to work with all teams, including sales, finance, marketing, risk, customer care, legal, product, professional services and compliance
• Willingness to take full ownership of client relationship to answer questions and resolve issues
• Creative problem solver with the ability to think out of the box
• Excellent written and verbal skills; excellent phone manner and presentation skills

What we offer:

• Outstanding medical, dental, and vision insurance (individual plan 100% covered) and FSA
• 401K with employer match
• Fitness reimbursement and office yoga
• Generous PTO, paid holidays, and parental leave
• Learning and development opportunities
• Flexible work from home schedule
• Volunteer activities
• Fully stocked kitchen and catered Friday lunch
• Monthly birthday celebrations
• Relaxed dress code
• Happy hours, fun company social events, in-office games room, and ping pong

Join the Payoneer Family - check out and apply today

Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email . Determinations on requests for reasonable accommodation are made on a case-by-case basis.

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